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Cancellation Policy
(If circumstances force you to cancel the Booking, the cancellation must be intimated to us in writing and
the following cancellation charges will apply.
(30 Days prior to departure- 20% * (This might vary depending on the time limit)
(Once booking is confirmed/ 29 Days To 16 Days - 50% of the Total cost
(15 Days to 08 Days - 75 % of the Total Cost
(7 Days or less/ No Show - 100% of the total cost
(Same cancellation policy will apply for postponements of bookings or in case of change of hotels during
the progress of tour.
(Cancellation charges may vary during festive/ peak / trade fares / F1 / Songkran / Chinese new year/
Christmas / new year / Diwali / Eid period.
(The above policy would not be applicable in case of promotional / non refundable rates
(The above policy would not be applicable for iconic hotels such as Marina Bay Sands, Burj Al Arab,
Atlantis, Venetian, Genting etc.
Terms and Conditions
(All rates are valid on validity dates mentioned. Via.Com reserves the right to change Validity dates given
(These are promotional rates and can be withdrawn at any time without prior notice.
(The rates are valid for minimum 02 adults traveling together at all times. Surcharges for single passengers
opting for Single Occupancy room will be advised at the time of booking.
(For computation purpose the Rate of Exchange is as per the current prevailing rate and thus make the
prices dynamic
(The rates are not valid during exhibitions, conventions, special events and black out dates. Surcharges
shall apply and shall be determined at the time of booking.
(Surcharges wherever applicable would be advised at the time of booking.
(The rates are subject to availability of hotel accommodation and sightseeing tours at the time of booking.
We reserve the right to use an alternate hotel accommodation of an equal or higher standard. If we source
a more expensive alternative, we reserve the right to re-quote based on the higher rates.
(Prices are not valid during Trade Fair periods.
(Rates are valid for Indian Passport holders only.
(We are not holding any Hotel blocks for this package. Hotels would be subject to availability at the time of
booking.
(International Check in time is 1500 hours / Check out time is 1200 hours, early check in and check out is
subject to availability and cannot be guaranteed.
(Transfers wherever included are without night surcharges.
(Seat in Coach airport transfers will operate from 0700hrs- 2200hrs. From 2300hrs- 0600hrs, private
arrival/departure transfer shall be applicable with an additional supplement of SGD 25 per vehicle per
way. From 0600hrs-0700hrs, Seat in Coach transfers are applicable with an additional supplement of
SGD 7 per person.
(No refunds either in part or in full will be made for any unutilized service.
(All the sightseeing tours and excursions are organized by local companies. The timings and days of
operation are subject to alteration. Changes if any will be intimated at the time of booking.
(Sightseeing tours are strictly based on weather conditions and local service providers have the right to
cancel the sightseeing tours without prior notice.
(Rates are subject to change without prior notice.
(Bookings once confirmed are subject to cancellation charges which shall be advised at that time.
(As a practice all international hotels take a security deposit at the time of check-in. The amount is
generally blocked on the clients credit card or they can pay cash to the hotel. The amount will vary
according to the hotel and is refunded back to the clients upon check out. Debit cards should not be
offered as it will be charged immediately and refunded only after 2-3 weeks.
(Via.com is not responsible for any change in the price due to factors not in the control of the organization.
(Via.com shall not be responsible for any loss, damage, accident, changes in schedule arising from factors
within or beyond our control.
(These are promotional rates and can be withdrawn at any time without prior notice.
(For travel to Singapore, travelers must have a passport valid for six months from the date of return and
he/she must obtain a valid Singapore visa prior to their date of departure.
Note:
We are not holding any rooms or airline seats as of now and above mentioned is quote only , subject to availability at
the time of confirmation .
First preference will be given to mentioned hotels for reservation. In case of non-availability of these hotels we shall
advise the similar or next available option with supplement cost .
Itinerary provided is just suggestive and the sightseeing will be done as per availability.
In case of no show or late cancellation after reconfirmation charges applicable as per the Hotels Policy and other
vendors policy.